State of Digital Grocery: Growth at the Cost of Profitability

In a recent study conducted by Incisiv, we found that 86% of large, national grocers reported that “low profitability of our online business” was their #1 problem. Based on the responses of 200+ U.S. based grocery retail executives, the report assesses the performance of online business for grocery retailers and the challenges they have faced.

In this on-demand webinar, we spoke with Incisiv’s Chief Insights Officer, Gaurav Pant, to discuss the key findings from the study, including

• Top e-grocery challenges of low profitability, managing third-party relationships, operational efficiencies, and inadequate technology
• Risks of outsourcing e-commerce to third-party platforms
• Strategies to improve margins and increase operational efficiencie