Wynshop Fulfillment

Empower your in-store staff to fulfill orders quickly and accurately with the full-featured Mobile Personal Shopper App. The app offers a step-by-step guide through optimized pick-paths, minimizing training time and increasing picking speed and accuracy. Whether your team is new or experienced, this intuitive tool ensures seamless operations every step of the way.

Use store-specific planograms to boost productivity by dividing your store into distinct zones. Multi-zone picking ensures that each area uses the most effective picking strategies, increasing speed while reducing errors and inefficiencies. This helps your team fill more orders, faster, and with greater accuracy.

Get real-time updates on order statuses, wave performance, and shopper productivity to stay on top of your operations. Our management dashboards provide clear visibility into product availability, out-of-stocks, and substitutions, helping you make smart, data-driven decisions to optimize labor and enhance customer satisfaction. Wynshop’s ready-to-use dashboards and customizable reports give you the control needed to run a high-performance fulfillment operation.

Wynshop Fulfillment’s omnichannel capabilities enable seamless order management across multiple fulfillment models, including Micro-Fulfillment Centers (MFCs), dark stores, and in-store picking. By integrating these fulfillment points, Wynshop empowers retailers to efficiently optimize operations for both curbside pickup and delivery, ensuring they can handle fluctuating order volumes while maintaining excellent service levels.

The advanced time slot functionality ensures efficient and flexible scheduling for both retailers and customers. By enabling precise time slot assignments for order fulfillment and delivery, it optimizes resource utilization and enhances customer satisfaction. This feature integrates seamlessly with order management workflows, providing real-time visibility and updates, which help in reducing delays and improving overall operational efficiency​​.

Leverage the full suite of integrations available through Wynshop’s platform to tailor your fulfillment strategy. With direct integrations to leading last-mile delivery partners and support for any approach—whether you use your own fleet, rely on third-party LMDs, or offer curbside pickup—our platform provides unmatched flexibility. Seamlessly integrate curbside pickup technology with your existing systems and scale your fulfillment operations while delivering a frictionless customer experience from order to handoff.

Enhance the shopping experience with real-time, two-way communication between personal shoppers and customers during online order fulfillment. This in-aisle interaction allows shoppers to clarify preferences, confirm substitutions, and provide updates, ensuring every order meets the customer’s exact needs. The result? Greater satisfaction, fewer errors, and a seamless grocery pickup or delivery experience.

Poor substitutions are a top frustration for online grocery customers, costing retailers in labor, logistics, and customer service. Wynshop’s AI-powered substitutions engine eliminates this pain point by identifying the most relevant replacements in real-time inventory, tailored to customer-specific preferences. Reduce friction between customers and pickers, boost fill rates, and deliver a seamless, satisfaction-driven experience with intelligent, personalized replacements every time.

Wynshop Fulfillment boosts labor productivity by optimizing picking methods, including single-pick and multipick strategies tailored to your order complexity. Real-time dashboards and configurable target rates further streamline workflows, enabling improved pick rates and efficient resource utilization​​.

Wynshop Fulfillment scales with your business, whether you’re managing a small team or hundreds of employees. Adjust your staffing to meet demand without disruptions, ensuring that your fulfillment operations are always right-sized for your needs.

By improving order accuracy and reducing fulfillment times, Wynshop enables retailers to deliver a superior customer experience, whether through curbside pickup, delivery, or in-store fulfillment. Faster order fulfillment leads to happier, more loyal customers who keep coming back.

With features like multi-order picking and automated substitutions, you can improve operational efficiency without increasing costs. Wynshop allows you to keep your labor costs in check while boosting the overall number of orders fulfilled, ensuring profitability as you grow.

Wynshop Fulfillment can be implemented as a standalone solution within your existing order management framework or as part of the fully integrated Wynshop Commerce platform. This flexible approach allows retailers to tailor the system to their unique needs, ensuring seamless implementation and long-term operational efficiency.

With a robust library of APIs, Wynshop Fulfillment can connect with your existing systems, including ERP, inventory management, and third-party logistics providers. This integration ensures data consistency across platforms, allowing you to synchronize operations and deliver a seamless customer experience.

Wynshop Fulfillment offers best-in-class uptime and offline support, ensuring that your team can continue to process orders without interruptions—even if the network goes down. With offline picking capabilities, your team can continue fulfilling orders smoothly, ensuring business continuity during high-traffic periods.